- Introduction
These Terms of Use govern your access to and use of Visyatra’s website and services. By using our website or services, you agree to be bound by these terms. If you do not agree with these terms, you should not use our website or services.
- Service Description
Visyatra provides a variety of travel and immigration-related services, including:
- Visa Application Processing: We assist with submitting visa applications to various embassies and consulates. However, visa approval is not guaranteed, and the final decision is at the discretion of the respective embassy or immigration authority.
- Tour Packages: We offer international tour packages, including flights, hotels, sightseeing tours, and related services.
- Travel Bookings: We provide booking services for flights, rail, and bus tickets, as well as hotel reservations.
- Travel Insurance: We offer travel insurance services.
All services are subject to availability and the terms outlined by third-party service providers.
- User Responsibilities
- Accurate Information: You are responsible for providing accurate and complete information when making a booking, visa application, or inquiry.
- Travel Documents: You must ensure that your passport and other travel documents are valid for the necessary duration. It is your responsibility to meet the entry requirements for your destination country.
- Compliance with Laws: You agree to comply with all applicable laws, regulations, and entry requirements of the country you are traveling to.
- Payment Terms
- Payment: You agree to pay for the services rendered, including booking fees, insurance premiums, visa processing fees, etc., at the time of purchase or as specified in the payment schedule.
- Payment Methods: We accept payments through credit/debit cards, online banking, and other secure payment options available on our website.
- Payment Failure: If a payment is declined or insufficient, your booking may be cancelled or held until payment is completed.
- Non-Refundable Policy
- No Refunds: All services provided by Visyatra are non-refundable under any circumstances. This includes, but is not limited to, visa processing fees, flight bookings, tour packages, insurance premiums, and other travel services.
- Cancellations: Since our services are non-refundable, cancellations are not permitted. Any changes or modifications to a booking may incur additional fees, subject to availability and the policies of third-party providers.
- Changes to Your Bookings
- Modifications: We may allow you to modify your booking (e.g., change travel dates) depending on availability, but additional charges may apply.
- Cancellations by Us: In exceptional cases, if we need to cancel or modify a service due to force majeure or other reasons, we will inform you as soon as possible. We will not be liable for any resulting inconvenience or loss.
- Limitation of Liability
- Service Limitations: We are not liable for any delays, cancellations, or rejections of services due to factors beyond our control, such as government decisions, airline issues, or weather conditions.
- Liability Limitation: Our liability is limited to the amount paid for the specific service causing the issue. We are not responsible for any indirect, consequential, or punitive damages.
- Indemnity
You agree to indemnify and hold harmless Visyatra, its directors, employees, and agents from any claims, losses, or damages arising out of your use of our services, violation of these Terms of Use, or infringement of any third-party rights.
- Intellectual Property
All content on our website, including text, images, logos, and software, is the intellectual property of Visyatra. Unauthorized use of this content is prohibited.
- Governing Law
These Terms of Use shall be governed by the laws of Visyatra.
- Changes to Terms
We may update these Terms of Use from time to time. All updates will be posted on this page with the most recent revision date.
